We are pleased to inform you of a strategic marketing restructuring within our organization. This initiative is designed to simplify your experience and provide a single point of contact for all your specialty oil needs.
Importantly, this restructuring does not change the way you do business with us. Your contacts, products, services and the high level of support you’ve come to expect will remain unchanged. Our goal is to make your interaction with us more efficient and aligned across our operations.
Ergon Solutions, Inc.
You can now meet all your specialty oil product needs via Ergon Solutions, Inc. - your one point of sale.
To ensure the accuracy of your information through this transition, please take the following steps.
Immediate Actions Required.
VENDOR UPDATE
If you currently purchase through Process Oils, Inc.
• Update the vendor name to Ergon Solutions, Inc.
• No change to the tax identification number is required
If you currently purchase through Ergon Refining, Inc. or Ergon - West Virginia, Inc.
• Update the vendor name to Ergon Solutions, Inc. • Update the tax identification number accordingly
As part of our continued commitment to supporting our customers’ success, Ergon Solutions, Inc. will offer you easy access via one point of contact to all the specialty oils products and services you need.
Committed to your success!
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SEE HOW ERGON IS DOING RIGHT
VISIT ERGON.COM
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Specialty Oils, Secure Supply and Industry Expertise Under One Umbrella.
TO PLACE ORDERS
Beginning February 2, 2026, all purchase orders will need to be submitted to:
Ergon Solutions, Inc.
E-mail: esicustomersupport@ergon.com
Phone: 800-222-7122
As part of our continued commitment to supporting our customers’ success, we trust that Ergon Solutions, Inc. will offer you easy access via one point of contact to all the specialty oils products and services you need.
CONTACT AND PAYMENT INFORMATION
Ergon Solutions, Inc.
2829 Lakeland Drive, Suite 2000
Flowood, MS 39232
E-mail: esicustomersupport@ergon.com
PHONE: 800-222-7122
Invoices for orders will come from Ergon Solutions, Inc. For questions concerning invoice billing, please contact ESIbilling@ergon.com.
Please note that you will not need to change the bank account details. These remain the same. You will ONLY have to change the "pay to" information to “Ergon Solutions, Inc.”
Ergon Solutions, Inc.
Dept. #2135 P.O. Box 11407 Birmingham, AL 35246-2135
Regions Bank
1900 5th Avenue North
Birmingham, AL 35203
ABA# 062005690
Swift Code: UPNBUS44
Account No. 0017374901
Regions Bank
Birmingham, AL ABA# 065305436
Account No. 0017374901
For questions concerning credit, please contact the credit department at mcd@ergon.com.
If we draft your account, you will see a name change to Ergon Solutions, Inc.
MAILING ADDRESS
CUSTOMER SERVICE
BILLING
CHECK PAYMENTS
WIRE PAYMENTS
ACH PAYMENTS
CREDIT
ABOUT ERGON
Ergon, Inc. is a group of privately held companies operating under three primary business segments: Energy & Specialty Solutions, Pavement & Coating Resources, and Integrated Services & Logistics. Within the Energy & Specialty Solutions segment, Ergon Refining, Inc. is the world's leading producer of specialty naphthenic oils and Ergon - West Virginia, Inc. is a major manufacturer of Group I and Group II paraffinic base oils. Today, Ergon serves customers in over 100 countries around the world.
ergonspecialtyoils.com
© Copyright 2025
Download New W-9 Form
Jay Coleman, VP Sales and Marketing
Ergon, Inc.
Documentation Submission:
Please submit the following documentation to esidocs@ergon.com:
• Your completed W-9 form
• A valid tax exemption certificate
• Any required vendor onboarding/setup forms
MAILING ADDRESS
CUSTOMER SERVICE
BILLING
CHECK PAYMENTS
WIRE PAYMENTS
ACH PAYMENTS